Refund and Returns Policy

At Wungko’s Farm, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer returns and refunds under certain conditions outlined below.

Returns

You may return unused and unopened items within 10 days of delivery for a full refund. To initiate a return, please contact us at info@wungkosfarm.com with your order number and the reason for the return. Once your return is approved, we will provide you with a return shipping label and instructions on how to proceed.

Please note that the cost of return shipping will be deducted from your refund, unless the return is due to our error or a defective product.

Refunds

Once your return is received and inspected, we will process your refund within 10 days. Refunds will be issued to the original method of payment used for the purchase. Please allow additional time for the refund to appear in your account, depending on your payment provider’s processing times.

Exchanges

If you received a damaged or defective item, we will gladly exchange it for a new one. Please contact us at info@wungkosfarm.com within 4 days of delivery to arrange for an exchange. We may require photographic evidence of the damage or defect to process your request.

Non-Returnable Items

Certain items are not eligible for return or refund, including perishable goods, gift cards, and downloadable products such as eBooks. Additionally, we do not accept returns on items that have been used, opened, or damaged by the customer.

Contact Us

If you have any questions or concerns about our Returns and Refund Policy, please contact us at [email address]. Our customer service team is here to assist you and ensure that you have a positive shopping experience with Wungko’s Farm.

Thank you for choosing Wungko’s Farm for your agricultural needs. We appreciate your support and trust in our products.

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